Cloud Partner Manager

Promise Group is a leading Microsoft partner in CEE region, offering a wide range of products and services for clients from various economic sectors, including finance, telecommunications, media, energy, manufacturing, trade, services, public administration, education, and healthcare. The company has been operating since 1991 and, since 1996, has been the largest provider of Microsoft solutions in Poland. Promise Group specializes in software licensing optimization, IT systems design, implementation, maintenance, and business application development.

We are currently seeking talented individuals to join our team in the role of Cloud Partner Manager.

Key Responsibilities:

Building and maintaining long-term relationships with existing Partners
Developing Partner engagement and increasing revenue from current Partner portfolio
Understanding Partners’ business needs and supporting them in growing their customer base
Implementation of sales plans in line with the company’s strategy
Managing contract renewals and commercial renegotiations with Partners
Preparing and delivering presentations and commercial offers for existing Partners
Identifying upselling and cross-selling opportunities within current Partner base
Monitoring market trends and actively supporting Partners in positioning technological solutions
Close cooperation with internal teams to ensure high quality of Partner experience and delivery of sales targets

Our Requirements:

Minimum of 3 years of experience in B2B sales, preferably in IT / technology solutions
Experience in account management, partner management or customer success–type roles
Good understanding of sales processes and basic negotiation techniques
Strong relationship-building and communication skills
Ability to manage multiple Partners and long-term business relationships
Fluency in Estonian / Latvian / Lithuanian and English (minimum B2 level)

Nice to have:

Knowledge of Microsoft services and products

We Offer:

Stable employment with one of Microsoft's top partners in Europe
Flexible work model: remote or hybrid, depending on your preference
A stable position with long-term growth and mutual commitment
Team-building events, company trips, and employee-led initiatives
Clear career paths and development opportunities within the organization

Our Values:

Promise Group is dedicated to collaboratively enhancing technological competencies and inspiring individuals and organizations to achieve their full potential. Our culture is built on open communication, mutual respect, responsibility, trust, and commitment. We prioritize transparent dialogue and active listening, value diverse perspectives, and maintain healthy relationships by addressing concerns constructively. We take responsibility for our actions, keeping our promises and learning from mistakes. Trust is fundamental; we avoid superficial judgments and build strong connections. Our commitment to continuous improvement drives us to hone our skills, tackle new challenges, and pursue innovative initiatives, ensuring we make a positive impact on our clients, employees, and the broader community.

Key Responsibilities:

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